Marketing Automation & CRM Specialist.
Los Angeles, CA
2+ years of Marketing Automation and CRM Specialist experience in the business and real estate industries, including hands-on experience with Prosperon Realty, delivering measurable results through data-driven marketing strategies. Proven ability to design and optimize automated workflows, manage CRM systems, and improve lead conversion through targeted campaigns. Highly skilled at leveraging marketing technology stacks, data analysis, lead lifecycle management, and audience segmentation to drive engagement and revenue growth. Experienced in executing and analyzing multi-channel campaigns across email, social media, and digital platforms to maximize performance and ROI.
Currently
Prosperon Realty
Marketing Automation & CRM Specialist
Full Time | March 2024-Present
I managed the CRM system and developed automated marketing campaigns to improve lead generation, client engagement, and conversion rates. I built email workflows and client nurturing sequences, segmented audiences for targeted messaging, and tracked campaign performance using key metrics. I worked closely with agents and leadership to align marketing strategies with business goals and maintain a strong, consistent brand presence.
About Me
I am a results-driven Marketing Automation and CRM Specialist with a bachelor’s degree in business management from Virginia State University. My academic foundation, combined with hands-on professional experience, has equipped me with a strong understanding of business strategy, customer engagement, and data-driven decision-making.
During my time at Prosperon Realty, I led the development and execution of automated marketing systems designed to optimize lead generation, client nurturing, and conversion performance. I managed CRM operations, built targeted email workflows, and leveraged customer data to create personalized marketing strategies that improved efficiency and strengthened client relationships.
I have earned multiple industry-recognized certifications from organizations including Microsoft, HubSpot, Google, and Meta, with a focus on account management, data-driven decision-making, digital marketing, CRM systems, and marketing automation. These certifications reflect my commitment to staying current with evolving technologies and best practices in marketing and customer experience.
Originally from Upper Marlboro, Maryland, I bring a disciplined, growth-oriented mindset and a strong attention to detail in every project I take on. I am passionate about using technology and strategy to drive measurable business results and create meaningful customer connections.
What I do
(and do well!)
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Platform Expertise:
HubSpot Marketing Hub, Salesforce Marketing Cloud, ActiveCampaign, ZapierAutomation Strategy:
Lead nurturing workflows, drip campaigns, trigger-based automation, customer journey mappingMetrics & Optimization:
Open rates, click-through rates (CTR), conversion rates, workflow performance optimization, A/B testing -
Platform Expertise:
HubSpot CRM, Salesforce, Microsoft Dynamics 365Data Management:
Lead tracking, pipeline management, contact segmentation, data hygiene, lifecycle stage mappingMetrics & Optimization:
Lead conversion rates, pipeline velocity, sales funnel performance, retention tracking -
Platform Expertise:
Mailchimp, HubSpot Email Marketing, ActiveCampaignCampaign Development:
Newsletter campaigns, automated sequences, personalization strategies, audience segmentationMetrics & Optimization:
Open rate, CTR, bounce rate, unsubscribe rate, email ROI optimization -
Platform Expertise:
Google Analytics 4, HubSpot Reporting, Tableau, Microsoft ExcelData Visualization:
Custom dashboards, performance reports, campaign analytics, executive reporting decksMetrics & Optimization:
Website traffic analysis, campaign attribution, conversion tracking, actionable insights -
Platform Expertise:
LinkedIn Campaign Manager, Meta Ads Manager, HootsuiteCampaign Strategy:
Paid social campaigns, organic growth strategies, audience targeting, content schedulingMetrics & Optimization:
Engagement rate, impressions, cost-per-click (CPC), cost-per-lead (CPL), ROI tracking -
Platform Expertise:
HubSpot, Salesforce, Google AnalyticsSegmentation Strategy:
Behavioral segmentation, demographic targeting, buyer personas, customer journey alignmentMetrics & Optimization:
Engagement rates by segment, personalization performance, lead quality, conversion improvements